One of the most amazing things about great customer service is that you don’t have to go to extravagant measures to please and delight your customers. It’s the small things – the attention to detail, a gentle tone of voice, genuine kindness, the giving of your time – that make the biggest impact.
Category Archives: Employers
The market has changed and hiring strategies must follow. These tips will help you create a hiring blueprint to better attract talent in today’s competitive market, make job offers that will get accepted, and retain new employees.
Deciding what to give employees is often the hardest part of the holidays — second only to how much you should spend. While giving gifts to your team isn’t mandatory, nor is it allowed in all organizations, you probably want to show them just how much you care. Here are some ideas on how to get gift-giving right this time of year.
Check out four of the seven trends that are included in our 2020 Hiring Trends & Salary Guide. Then contact your local office to receive your FREE copy to read all seven trends and see salary data for your industry and market.
It takes more than restructuring and launching new vision statements to achieve organizational transformation. CEO Geno Cutolo shares five elements that every company needs to inspire change.
Rejected job offers are inevitable. Check out five of the most common reasons, along with tips to improve your offer acceptance rate.
When you need help covering a special project or a seasonal peak, here are some tips for hiring temporary staff. Seasonal staffing can be challenging, but it doesn’t need to be stressful!
An employee retention plan does not need to be extensive or expensive. There are a number of strategies you can implement today for little to no cost. Here are 10!
There’s been a lot of talk within our teams about the goal setting process, so I wanted to share some of my top tips for setting (and crushing!) organizational, team, and individual goals.
While most employers understand the importance of candidate engagement, busy schedules make it difficult for recruiters to personally engage with all candidates in their databases on a consistent basis. Fortunately, there are a number of ways that recruiting teams can use technology to automate candidate touches and keep the candidate informed and engaged.